At ecoblooms, we understand that sometimes you may need to cancel your order. Our Cancellation Policy is designed to make this process as clear and convenient as possible, ensuring you are fully informed every step of the way. Please review the following guidelines to ensure a smooth cancellation experience. If you need any assistance or have questions, our customer support team is ready to help.

Cancellation Eligibility

We aim to accommodate all cancellation requests, but eligibility may depend on several factors:

Order Processing: Once an order has been processed or shipped, it may no longer be eligible for cancellation.

Custom or Personalized Items: Different criteria may apply to the cancellation of custom or personalized items.

Promotional or Discounted Items: Special conditions may apply to the cancellation of items purchased through promotions or discounts.

To inquire about canceling your order or to check its status, please contact our customer support team or view your order details in your account dashboard as soon as possible.

Cancellation Procedure

To initiate a cancellation:

Log into Your Account: Go to the 'Order History' section of your account.

Select Your Order: Choose the order you wish to cancel and click on 'Cancel'.

Follow Instructions: Complete the cancellation process by following the on-screen instructions.

If you experience any issues during the cancellation process, our customer support team is available to assist you. Please note that cancellations must be requested within the designated period before processing or shipment.

Legal Disclaimer

ecoblooms  reserves the right to update or modify our cancellation policy without prior notice to maintain clarity and compliance. While we strive to ensure accuracy, we cannot guarantee that all information on our website is always up-to-date or error-free. All content, including cancellation policies, is provided for informational purposes only. We are not liable for any claims resulting from the use of our website and services.

We retain the right to cancel or reject orders that violate our terms of service, appear fraudulent, or raise concerns. In case of discrepancies between the information on our website and other communication channels, the website information will take precedence. By placing an order on our website, you agree to adhere to our cancellation policy and terms of service.

For any questions or concerns regarding our cancellation policy or terms of service, please contact our customer support team at webbiecheckersolutionpvtltd@gmail.com. Your satisfaction is our priority, and we are dedicated to providing you with a positive shopping experience at ecoblooms .